Dentistry done differently

I have been a patient at Durban Dental Centre since I was 10 years old. At this point it was still an NHS practice but I remained as a patient when it became a private practice. Why? Because of the quality of care I have always received here. Dentists have come and gone but I can honestly say that every one of the dentists that have looked after my dental care for the last 40 years have been amazing. I trust them and even though I no longer live in the area, Durban Dental Centre remains my practice.

My experience as a patient of the Durban Dental Surgery has been exceptional. Ashley's competence, customer care and overall professionalism is exemplary. He is ably assisted by the dental nurse who is extraordinarily warm and welcoming. I would strongly recommend Durban Dental Surgery to my family and friends.It must also be noted that Anda the Hygienist is an amazing and experienced asset to the surgery.Thank you for attaining such high and enviable standards. Keep it up!!

Staff professional, friendly.Highly skilled

All’ staff highly professional.Dr Sim an outstanding dentist.

Highly personable staff at every level. Clean hygienic surroundings from reception to clinic

Professional, calm, clean, organised - all points of contact with receptionist, dentist and nurse excellent.

I found all of the staff were courteous,helpful and efficient.

overall satisfactionm, speed of help in the past, i have recomended you to a numder of people.

Excellent service

Professional, friendly and efficient service.9

Reception girls are so lovely and welcoming and I always feel safe in Ashley and Kirsty’s hands.

Excellent dentist and nurse

Appointment on time and a quick assessment of the problem

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I appreciate the staff there and the care . Thankful that I have a dental centre I trust and can rely on for the care of my teeth. I have been a patient there for over 50 years, and I don't think I will be going to any other practice

Always have a positive experience. Staff are very pleasant. Premises are very clean.

On time; polite people; efficient; professional;

I feel safe & confident in the care of Kate. She’s also approachable & professional. The premises are good & there’s also parking.

Ashley is a brilliant dentist and always makes me feel so at ease considering I am a nervous patient. He explains everything so well so I understand exactly what is going on. Please don’t ever leave Ashley!!

Dedicated helpful staff. Bothe for treatment and administration.Up to date treatments.

We have been with you for years and years as a family. The reception team are outstanding as is the highest standard of dental care we receive from the incredible dentists. We would absolutely recommend you to any of our friends or family due to the amazing care we have received over the years. Thank you!

The staff

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Easy to make appointment.Pleasant staff.Pleasant and clean environment.

Amazing practice and staff right from reception Heather & Marie always a warm and friendly ladies right through to my dentist Ashley & Kirsty , best practice in Crowborough

Listening, experienced professionals working with empathy, understanding patient's needs and sensitivities.

Excellent explanation of treatment required and carried out well

The whole package from booking the appointments, helpful reception staff. Excellent Hygienist and Dentist.Allround excellent experience

Ease of booking an appointment and appointment availability. Time taken by dentist and dental nurse. Everyone was warm and friendly.

highly recommended, don't bother going anywhere else

I highly recommend Durban Dental to anyone! My children and I have recently signed up to the practice and the level of care we have received has been brilliant. Rebecca and Emma are so warm and friendly and immediately put you at ease. Rebecca took her time to explain everything really clearly and my children were thrilled with the dentist goody bag at the end. From the moment I first contacted Durban Dental everyone has been really helpful - very friendly reception team, easy to make an appointment and a warm welcome on arrival. Thank you all!

Ahmet and the team provide the most professional dental service, I have just completed implants where the whole process was carried out with incredible care and great success. I would recommend Ahmet to anyone looking for any future dental works

the dental nurse is very good and careful,I have rarely expierenced discomfort. The dentist is exceptional, I trust him to make procedures as painless as is possible. The receptionists are helpful and freindly,

From the lovely reception team to the time in the dental chair I was made to feel totally at ease, every thing was explained in detail through out my patient journey at the practice. Highly recommend Durban .

All my experiences have been excellent.

It is an excellent proffessional service. I am concerned about the escualting prices though as I am on a pension

The practice fulfils all of my expectations in a professional and friendly manner.

Very friendly staff. The receptionist are so helpful and pleasant

Everyone was very friendly and the need for further treatment was clearly explained, including cost. Everything was up front, I like this approach. No shocks at a later date.

Efficiency.

You get everything you would expect at a good general dental practice delivered by very pleasant professional people.

Convenient, parking, helpful, respectful, polite, pleasant, chatty, efficient, informative with good communication.

I always receive excellent dental services at this practice and very happy with the efficiency of both my dentist Ahmet and hygienist Anda. I’ve been with Durban Dental Centre since 1980.

Friendly reception staff compared to previous dentist, helpful when making appointments to fit round my son’s school day. Dentist doesn’t rush you at all and great with my 5 year old son.

Been coming to Durban for years. Great dentist have registered my son who is nine months old and recommended my husband register too. Great staff

Have been coming to this dental cental since I moved to Crowborough in the late 1980s. Dentists, hygenists and the people on reception are and have always been extreemly prefessional, helpful and friendly.

Total confidence in my hygienist and dentist (Sharon and Murshid).

Good atmosphere, good treatment

Armet is an amazing dentist and I trust him wholeheartedly. He is very experienced and puts me at ease

Friendly and professional staff. Would recommended.

As usual everyone friendly, helpful and considerate. It feels more like visiting some good friends. Treatment is always explained well, options discussed, and preventive advice given where necessary.

Ahmet is an amazing Dentist kind and caring highly recommend Heather & Marie the receptionists are amazing nothing too much trouble absolute delight

Superb service from lovely professionals! Their warmth and care always helps to put me at my ease. And Rebecca’s amazing leggings help too! I always feel that I’m treated as a person not just a patient.

The treatment rooms are spotless and everyone at Durban is efficient, considerate, and friendly

Highly efficient and friendly. Made to feel that I mattered.

Details of treatment explained clearly. Feel very confident with treatment received. All staff very friendly and helpful

Always professional,always polite

All the staff are very friendly and professional.

No pain

Excellent Patient communication

I thought Dr Davidson was very thorough and explained my treatment options well. I am absolutely delighted with the outcome and can thoroughly recommend Dr Davidson

Dr Ahmet was thorough and efficient. His nurse Karen is also great and they both listened to my concerns. Dr Ahmet scanned my teeth and ordered me whitening trays during the appointment.

Friendly, clean, felt at eaSE

I have been a patient of the team at Durban for many years due to the high quality and friendliness of the team working there, together with the excellent facilities Durban has to offer.

The staff are always polite and efficent , the care is based on informative communication on the health of the teeth along with a treatment plan if required well explained.

Friendly and professional staff from receptionists, nurses and doctors. My dentist Ahmet always does a fantastic job . The centre is modern and spotless clean. Highly recommended

Absolutely brilliant dental practice! I avoided going to the dentist for many years but before my wedding, I wanted to get my smile freshened up. Rebecca and her dental nurse Emma were fantastic and gave me the smile I wanted for our big day! I genuinely enjoy going to the dentists now, always greeted with a friendly welcome from the receptionists, they confused me with a delivery driver on my last visit which I thought was hilarious! Also learned a lot from Kate the hygienist on how to take care of teeth going forward, the advice she gives me is spot on and over the last 2 years my teeth and gums are so much healthier! Couldn’t recommend them enough!

Their hygienist Anda is outstanding. In decades of experiencing the services of many hygienists in many practices I consider her to be the best Mr Sim, the dentist who Iooks after my teeth is also very knowledgeable and the implants he fitted a few years ago are excellent.

I highly recommend this as a family dentist. Not only providing an exceptional level of care and precision but so caring and compassionate too- so ideal for any nervous patients. My daughter has received excellent care along with myself since moving to Crowborough back in 2013. Ahmet transformed my smile with two dental implants in 2014 and I was very nervous about this but he made the whole process pain free and relaxed. Christine is a brilliant hygienist and helps my gums keep healthy - and it’s always a pleasure to see her. Big thanks also to the brilliant reception team who are also so welcome and friendly. Marie and Heather are so helpful and make very trip to the dentist fun and enjoyable. Not many dental practices can say that!

Friendly, highly efficient, technically competent, total attention to hygiene, treatment options offered for consideration, get things right first time, no need to revisit to solve an original issue. reception staff good humoured and efficient. patient waiting area calming. easy parking. expensive but value for money. Readiness to address urgent needs promptly.

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Ashley the dentist is amazing, very professional.

Great dentist Glad Murshid is back

Marie and Heather on reception greet you with a welcoming smile and always have a professional helpful attitude. The practice has welcomed me and my therapy dog Buddy in the last year. My Dentist Ahmet and his assistant Karen have been so kind and caring as I’m a very nervous client . The treatment I’ve had has now been completed , it has been a really good experience for such a nervous patient .

Always come here been here for 25 years and everyone is always so nice and friendly Especially Anda Heather and Marie

I like the convenience of the surgery location to me along with the cleanliness surroundings waiting area and building itself. I am extremely pleased with my dentist Dr Davidson who is extremely professional kind and caring

I feel relaxed with either the dentist and the hygienist. They both explain everything. Very in touch with me as a patient

Excellent care from the whole team

The friendly staff upon arrival. The time taken by the dentist.

Staff are always friendly and helpful. Rebecca and Emma are amazing at calming my nerves and making me laugh. Highly recommend

Both appointments were on time and everyone was very friendly and helpful

MY DENTIST IS EXCELLENT. HE EXPLAINS ALL PROCEDURES AND IS SENSITIVE TO MY CONCERNS. HE IS ALWAYS ASSISTED BY A FRIENDLY NURSE I NEVER FEEL RUSHED. IT IS APPRECIATED MY APPOINTMENTS USUALLY START ON TIME.

Ashley Sim was extremely good at explaining my treatment, was not rushed and ave me complete confidenec he was offering the very best treatment based on the evidence.

Great staff

trust, quality, confidence

I go to the hygienist 3 times a year. Anda is great. Very caring, she knows I hate going and makes it as pleasant as possible. She takes her mask off to speak to me as she knows I’m quite deaf. Definitely recommend.

Kind & thoughtful staff at all levels of the Duban Practice.

Friendly and efficient treatment.

Have been here since 1988 and the team here are nothing short of excellent. Even when living in London, I used to travel down to Durban Dental Centre as I could not think of going anywhere else. When it comes to such important matters as one’s teeth, you need to be people you fully trust. I have also had almost a full set of crowns and an implant, the whole works. Great customer experience lead by the super front of house team of Heather and Marie.

I was pleased with my checkup at Durban today, I was made to feel very comfortable and the staff were all friendly with me

I couldn't recommend this practice more highly. Everyone is welcoming and my dentist, Ahmet, is fabulous. I have been very happy with all of my dental treatments.

Been attending Durban dental Centre for many years . Lovely helpful reception staff, Marie & Heather. Murshid is a great caring dentist always takes his time to explain everything. Would highly recommend.

Very nervous patient but Ahmed is very good, had treatment but not nervous to come again.

Ashley is a great dentist, is very considerate, he everything very clearly. He is also carries the treatment out gently and is willing to stop if I need a break.

Durban Dental Centre has been my dentist for 20 years. I trust the dentists and hygienists completely. Everyone at the practice is friendly and helpful. Last year at the age of 56 I plucked up the courage to have braces . The whole process was straightforward and I am delighted with the results.

The staff treat the patients very well and all do a good job.

Have been coming to Durban Dental with my family for years. The service is first class from when you walk in and are greeted by the fabulous Marie, Heather and Tracie, they always put you at ease and take your nerves away. Murshid is an incredible dentist and cured very quickly, my total fear of the dentist. My husband has had major work done with him and he couldn't be happier with the results. Kate is an amazing hygienist who again makes you feel relaxed. Thank you.

Been going there for years and always been very happy

The hygienist Anda is amazing, so professional and very thorough, I would not want anyone else looking after my teeth

The hygienist is always extremely helpful. She is very kind and puts you at ease during your appointment. She always explains the treatment, before starting. She always carries out an excellent clean at my appointment.

It's a really nice practice, friendly staff and always make you feel welcome! Highly recommend it!

The team at Durban Dental are amazing. From the warm welcome at reception to the dentists, dental nurses and hygienists who are total professionals with a super kind and friendly , reassuring approach. Treatment plan is explained in depth. Ashley, Kirsty and Kate are amazing and make the whole dental experience a much better one! I can highly recommend. Thank you!

Lovely, professional and approachable people. Friendly helpful service every time. Thank you.

Extremely happy with Durban Dental, everyone is lovely and friendly. And most importantly I trust my Dentist and Hygienist. Wouldn't hesitate to recommend!

Fantastic service, had a broken front tooth so needed it fixed, Murshid did the business and got it fixed great to be able to smile again. Recommended

My experience right from speaking to the receptionist through to my first appointment with my new dentist was professional, courteous, compassionate and reassuring. I couldn’t be happier!

Emergency consultation. A few hours after I had rung up.Friendly and efficient.Immediate comfort and ability to eat.Thank you

Sharon Marchesi has been my hygienist for more years than I can remember. She is always professional, gentle and thorough and gives good advice to maintain dental care

Lovely friendly staff.Always put me at ease.

All good

It’s a lovely practice where children feel safe and listened too

It is a pleasant practice to go to with friendly staff. My dentist is very good and makes sure I am ok.

Friendly Great expertise

Super reception team, and highly rate my dentist, Ahmet.

Arranging the appointment was simple and straightforward. Started and finished on time. Excellent customer care during the whole process. Follow up dates efficiently managed.

Kate is fabulous. Friendly, efficient. Great!

All staff and clinician were very friendly and helpful and explained what treatment would be needed. I will. be making the appointment shortly.At the moment that is all l want to-say. Thank you.

My patient journey was excellent from start to finish.

Helpful staff and careful treatment.

Great dentist , great team at reception, lovely place , spotless clean

Murshid Salman is a highly professional empathetic and skilled dentist who makes his patients feel that they matter and nothing is too much trouble

I HAVE HAD EXCELLENT EXPERIENCES WITH MY DENTIST. HE EXPLAINED EVERY OPTION AND MADE ME FEEL COMFORTABLE AT ALL TIMES. MY ONLY ISSUE IS MAJOR TREATMENTS ARE QUITE EXPENSIVE.

Came out with a nice clean fresh feeling in my mouth.

The whole experience of visiting the Durban Dental Practice is always ultimately professional and friendly.

Friendliness and professionalism of reception staff. Caring and friendly attitude of dentist and his nurse. Feel that I am getting first class treatment. Not pushed to have unnecessary treatments.

Just the overall experience of the practice and Jacob my dentist always puts me at ease, explains everything clearly and I never feel like I cannot ask questions, he always has time to advise, and the best part is I never feel a thing! His assistant is always so lovely too.

I’m currently awaiting agreed treatment for an implant etc, and an appointment is booked. so my responses to this survey are based on all the discussions, options and advice leading to this stage, as has occurred in recent appointments. .

I would never go to any other dentist, having been to Durban dental for over 50 years.

Always punctual and professional. Reception team are kind and friendly, I always feel welcome. The dentist is very thorough and efficient. The atmosphere and experience is as calm and relaxing as possible.

been coming for years and feel that excellent care is taken of my teeth

I was treated by Ruth, she was very gentle and put me at ease , and the nurse showed professionalism, both were excellent. If I could choose a dentist it would definitely be Ruth.

Everything - staff (receptionists, hygienist, dentist and nurse) high level of cleanliness.

Highly professional, excellent product and good communication.

A totally professional experience, feeling confident and not scared.

The whole set up is highly professional. The reception staff are friendly and approachable. The dentist was highly professional and comfortable to be with. The entire experience is exactly how it should be.

All the staff are so helpful and kind, I wouldn't go anywhere else, it's very clean and nothing is to much trouble, and I would recommend them to anyone. Thank you

We have been with our dentist and hygienist for years and are extremely satisfied with our care. I feel they take the time to listen to our concerns and when there have been issues everything is explained thoroughly. My dentist is excellent with my three children too! Couldn't recommend more!

This time this included All the staff members of all disciplines that I visit regularly provide exemplary service this includes the reception staff and my longstanding exceptional hygienist

Pleasant professional personnel, confidence in what they do and how they do it.

Felt like I was in safe hands.

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EVERYONE SO FRIENDLY AND CARING

Both the dentist and hygienist have been looking after me for many years and this continuity is very reassuring for me that I will receive the appropriate treatment.

Friendly and helpful staff.

Friendly, efficient, well priced, got seen quickly and gave what I needed

Excellent communication from all staff and clinician and high standard of care.

A very slick operation. Nice people

Efficiency and professionalism

Efficient

As a practice I am happy with the service I receive and specifically so with the treatment received from Mr Sim, my dentist. After many experiences with dentists over my lifetime, I have found it rare that I come across one which I can totally trust, so his ability, calm demeanour and skill all help to make for a stress free, positive experience. On that basis I would not hesitate to recommend his and the services of Durban.

I feel very comfortable with my dentist I’m sure other people will to

The overall experience is great and all the treatments I have had so far have been undertaken with professionalism and empathy

I always feel that the care is thorough with careful attention to detail. All staff are polite and welcoming. I am not a nervous patient but I can imagine that they would work hard to put you at ease if your were. I really appreciate the text message reminders about upcoming appointments,

I trust the service provided. My previous dentist suggested treatment options which I didn't need and could have created issues where there weren't any. I saw Jacob and Sharon for my dental check up and hygienist, respectively, and they were both excellent as were the reception team. Thank you.

I have already suggested Durban to my family. Ashleigh Sim knows how scared i am of the dentist since I was a child, and he is very caring and takes time to explain everything he is doing.

I was put at ease and future procedure explained thoroughly

Everything is made easy and everyone is very professional but also very friendly and put you at ease.Quality of work is the best I have ever experienced too.

Always feel welcomed clean easy to park receptionist are excellent good customers service have recommended to all my friends always feel looked after

Because my dentist was unable to see me as he was caught in traffic. I had to leave but I was then contacted by the surgery who rescheduled and offered the check up free of charge.

I saw Kate who is very helpful and excellent at her job . I felt very at ease. All the staff are very nice

The dentist was very professional and on time. Probably the best dental work I have had for a long time

Very responsive to complications following extraction. The problem taken seriously, despite the necessary intervention proving difficult and time consuming.

Helpful friendly receptionists, easy parking, dentist and nurse very knowledgeable and made me feel at east.

All staff knowledgeable and friendly

Friendly staff, cleanness of building and decor

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People are amazing!!I feel safe and trust Ashley, Kirsty and Kate totally!I am a very nervous patient but am never made to feel as though I am being a pain- thank you!!!

Helpful staff friendly and professional.

Dentist I have & Hygienist are great I feel safe in their hands. I have recommended my son inlaw to the practice after iPhone had a bad experience in London, he is now a regular .

Staff are always friendly, professional and efficient. This applies to clinicians and reception staff.

I have been coming to Durban since I was a child and I have always found them to be professional and courteous.

escellent all round experience , everyone make s you feel welcome

Good dentistry, well explained options. seems highly efficient.

The understandable and professional manner of Ashley and Kirsty help me overcome my irrational fear of visiting a dentist. I no longer cringe at the sound of a dentist drill.

Professional approach from all the staff

Always friendly staff all round. Normally running late, but the waiting area is a comfortable and pleasant place to sit and watch TV, so not an issue.

Always friendly

Very polite and efficient, always have time to listen.

Everything

Explainations always givenAsked if I had any dental problems before check upAlways pleasant and politeGiven time to make myself comfortable

Polite team and attentive service

Professional, clear, listens well and a nice helpful person who clearly cares about how she does her job and the well being of her patient which is much appreciated.

Very friendly service. Total trusted experience

Efficient, kind

Very professional, kind staff. Explained the treatment and provided advice on how to look after my teeth properly. Always feel that i am going to be well looked after

I feel comfortable, at ease and confident in the skills of the dental personnel.

Very friendly Practice, easy parking, willingness to listen and explain. Very professional Reception Team.

The dentist is never the most popular visit but Durban do work hard to make you feel relaxed and comfortable.

I phoned Durban for a appointment informing them that I could not climb stairs and the receptionist kindly arranged for my appointment on ground floor.

The dentist has always kept me informed about the treatment I am about to receive and the alternative’s. The reception staff are always very helpful in booking appointments.

I get quite anxious about going to the dentist but when I come out I always feel completely comfortable and don’t know what I was worrying about. Ashley is great and I highly recommend him. I also saw the hygienist for the first time and it was great!

Ashley is an excellent dentist who explains things very clearly. Kirsty his nurse, is very chatty and makes me feel at ease. Always a pleasant visit and welcoming smiles from the girls on reception.

Professional and very friendly people who put you at ease. Clear explanations of treatments to be carried out.

All staff very kind empathetic and professional

Everything is handled efficiently, on time and with great service.

This was my first visit to Durban and I found the staff friendly and helpful. The site was clean as well. Thank you to the team.

Kind, efficient and helpful reception staff.

Friendly and efficient throughout.

I have been a patient here for a number of years. I see the Dentist and this time it was the Hygienist who is marvellous and very caring- so professional.

Everyone is very welcoming,polite and friendly .The waiting room is well decorated and comfortable.The dentist and hygienist were both very considerate,kind and caring.

Great team and service, always run on time and the practice is always very well presented

All very efficient

Walking in you are greeted by lovely friendly staff and Ashley has been the most amazing dentist, always explains everything to me and is kind and very helpful

The setting of the clinic. The competence and courtesy of Dr. Ahmet and Christine throughout my visits to the clinic. I was under no pressure at all to accept or decline clinical recommendations by either.

I have never had a bad experience with this practice and am very happy with their service.

Professional service felt very satisfied with advice and any treatment recommended. Complete trust in the clinicians care. Good financial plans available so makes the service affordable. Good choice of appointments with both dentist and hygienist.

Everything

Polite reception staff/appointment preceded by appointment with Hygienist which was satisfactory and helpful but you do not assess so possibly my response is regarding both appointments which I think of one visit.

Excellent clinical skills. Meticulous hygiene procedures. Everyone friendly and welcoming. Well done.

I am treated very well by the dentist, hygienist and reception staff. Everything is explained very nicely.

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Always a good experience in spite of the actualReason, staff are fab

Very professional.

A calming atmosphere!! Feel in safe hands always

Great dentist I trust and very helpful and friendly staff

The environment, the staff and the treatment I experienced is superb, absolutely nothing negative to say….

Already have recommended somebody to Ashley who spotted a serious problem overlooked by their previous dentist, they were delighted.

Staff friendly

They were friendly and efficient

An extremely professional practice. Staff always pleasant and helpful, making a visit to the dentist comfortable. The level of hygiene and cleanliness is extremely high.Would highly recommend.

I have been coming here for many years and have always received excellent service from everyone. Christine and Ash and his dental nurse are lovely friendly people who always take care of me. Make’s coming to the dentist an enjoyable experience.

Lovely caring staff.

Treatment was well prepared, thorough, I was kept informed of what action was being taken, it was completely pain free, not even any discomfort afterwards.

Friendly efficient welcoming

Ashley and his team are the best ever. He is sympathetic explains everything and simply brilliant.

I have been going to Durban Dental Centre for years they have always sorted my problems out, the staff are always kind,helpful and professional. The place is spotlessly clean and I enjoy looking out over the garden from the waiting room

My dentist took the time and fitted in the extraction, He explained it all well and was caring. As was the dental nurse.

Friendly, professional, clean, nice atmosphere.

Professionalism by everybody.

Ashley is skilled and provides dedicated treatment in a calm and professional manner. I trust him. His assistant Kirsty is excellent too.

I've been really impressed with my dealings with my dentist, the hygienist and the reception team at Durban. I took my daughter and was really happy with how the team explained her treatment both age appropriately and respectfully. She felt confident enough to go back for her second treatment without me.

Ahmet it’s a Great dentist, and Sharon the hygienist it’s very kind and have lots of patience cleaning my teeth

Every one is so friendly they.and makes you at ease.

They are very skilled and very friendly!

Amazing care as always! Wouldn't go anywhere else. I have recommended durban dental centre to friends and family. My teeth have never been so good!

Ease of booking and the professionalism of all the staff and clinicians.

Everything was very efficient and friendly.

On time appointment. Kind, professional hygienist and dentist

The care taken by the staff and general approach to the patient.

Appointments are efficiently scheduled with ReceptionThe Hygenist is great at her work in every wayThe Dentist was also very detailed and thorough in the check up i had

Felt it was very professional and high standard of hygiene. Dentist listened to my concerns and was very friendly.

Lovely team very efficient

I think Ashley is a brilliant dentist and his dental nurse I feel very safe in there hands. Kate the hygienist is also brilliant I can’t rate there service any higher

The hygienist was thorough and explained fully what she had done and what I needed to do with self care. Ashley Sim was his usual amazing self. I felt thoroughly looked after and in the best possible hands.

Punctuality and pleasant manner of all staff.

I was made to feel comfortable and welcome

I trusted the staff

I have always been a bit wary of going to the dentist. But I recently needed a lot of work done on my teeth and was so pleased with how it went. I was constantly asked if I was ok or needed a breather, during my treatment. Also suffered very little pain afterwards, which was a big bonus. All the staff are very caring and friendly.

Very fine people. Anda is a star

All good

Very friendly approachable staff

Friendly, professional and amenable staff. Clear explanations and sound advice. Cleanliness.

Very professional service offered by all concerned

Doctor Ashley is an excellent dentist who looks after my family smiles and the results are always fantastic.

Trusted staff, I feel I am in good hands with the dentist and the hygienist.

Ashley and Kirsty are always very professional but friendly at the same time.

A good treatment and patient experience

Have been going to Durban for 30+ years

I have attended Durban for over 25 years and always been impressed by the service given by all staff and clinicians. Occasionally I have been kept waiting for nigh on 15 minutes for my appointment but the care I receive when seen outweighs that inconvenience.

Lovely staff and very efficient and punctual

Highly efficient team. Pleasant environment. Very professional

A very friendly, professional team who always make me feel confident in their abilities.

Always friendly staff from receptionist to dental team great friendly staff

Friendly staff

Friendly staff

Professional and caring experience.

Staff always friendly and competent.

I have been a patient at Durban dental centre for a number of years, and I have seen several different dentist in that time. I have always been satisfied with the check up and treatments I have had. Only one dentist several years ago I thought was a bit rough. I generally have no complaint about the service at Durban, all staff are very polite and helpful.

The prompt attention I was given from my initial phone call for my emergency treatment . Every aspect for this treatment was perfection.

Completely patient focussed

Highly professional, explains the treatment, all staff very helpful.

Friendly receptionists and excellent clinician and nurse who I felt really cared about the treatment they gave.

In particular my dentist was personable and attentive to my individual needs. She was patient and put me at ease with explaining the procedure, reminding me to breath!

I feel the hygienist is very thorough and I get a good service

Always have a good experience when visiting the dentist.

quality

The whole experience was so so much better than I expected as I felt no pain at all and though I was told it might hurt later it was uncomfortable only.

Ashley and his team are extremely professional and I felt at ease in his care.

Always professional staff. Friendly. Good hygeniest.

Excellent dentists. Easy access and friendly welcome. Attractive and calming layout and design. Very professional dentists and clinicians, with a reassuring and friendly manner. Historically I have been nervous of dentists, but I have been making that 20 mile round trip for over 20 years now, and would highly recommend the experience.

All the staff are friendly, kind and empathetic. The hygienist is gentle and explains everything she's doing throughout the procedure. My dentist is thorough, gentle and takes his time understanding my anxiety about any treatment. I never feel as if anything is being rushed. I trust them.

The team are always very friendly and polite.Very willing to offer any advice.

Always super polite and no waiting around

Katy showed a sincere interest in my treatment and I felt very safe in her hands. She gave me time to discuss an on going problem I have with foul tastes in my mouth.Katy v. kindly booked a down stairs treatment room as I found it difficult with the stairs last time.

I felt that Ashley explained all the stages of a complex treatment very thoroughly and his whole attitude was very professional and kind.

Very prompt attention. Clear and precise explanations given. Polite and courteous staff.

As a person naturally nervous about dentists, I found the whole experience very reassuring, from easy parking and entry, to very pleasant and attentive staff, attractive surroundings and layout, specifically designed to create an aura of calm. The dentists and clinicians are attentive and professional, always with a pleasant and helpful manner, clearly explaining the situation, and reassuring in every way. I cannot recommend them highly enough, and I have attended them for over 2 decades, now travelling some 20 miles on a round-trip to attend. Thankyou. Patrick Coffey.

The whole experience

Warm welcome. Happy staff. Check up done efficiently. Hygienist friendly and gave me good advice about my teeth. Was given my next appointment when I wanted it.

Friendly staff always smiling, always clean, it’s never too busy, easy to book next appointments. Usually seen on time.

Feel very comfortable with all the staff

Friendly & professional staff, relaxed atmosphere

I have been attending The Durban Dental Practice for the past 10 years plus. I travel from Wiltshire to Sussex twice a year to see my dentist. I would go nowhere else. The practice is par excellent in every way.

This is a very efficient and professionally run practice. Christine is the best hygienist I have ever been treated by.

Armeht is a fantastic dentist puts you at ease and trust him highly

It is a very nice environment and the reception staff are so friendly.I have gum disease and have been managing it for 18 years, mainly in the u.s., so when I came home I was really worried that I would not get the same level of treatment that I had been getting but I need not have worried as Anda now looks after me and she is superb and really understands that mine is a more intense clean, she is very knowledgable and really cares, oh and she is a lovely person.

I have not had any negative experiences during my years with Durban House.

All the staff are kind , friendly and welcoming.The surgery is comfortable and spotlessly clean.

Everyone is professional, efficient, friendly and they all make me less nervous

The staff were all very helpful, friendly and professional. They put me at my ease.

Professional and excellent service.

The dental team are friendly and professional, clearly explain what is going on, make an effort to talk face to face and make eye contact when appropriate.

To be fair, I’ve only ever attended Durban since a child, now 74, so I do not have any other practices to compare, but they have always looked after me well.

I have confidence in my dentist and feel we have built a bind if trust

As patients for over 50 years we have always received a very high standard from all staff.

Ashley, Kirsty & reception team are always so welcoming and efficient that it’s a pleasure to visit the practice.

sharon

Long term patient for 40 yrsTeeth are v good.

Totally professional

Everyone is polite and helpful, the treatments are excellent and everything seems to work like clockwork. I feel safe and very happy with the staff and receptionists.

The personal attention given by the Dental Surgeon and the Dental Nurse was superb and has been on each appointment.I am listened to and cared for.I have been to very many practices in my lifetime; this is the best of them all.

Professional and polite staff

friendly staff, everything is explained well. Clear pricing. convenient location.

Great service and treatment

Excellent dentists, excellent hygienist and lovely friendly reception staff, best I’ve ever been to and now wouldn’t go anywhere else

Dependable, consistent, caring.

Always receive expert advise and feel safe

I have always received excellent service by both the dentist and the hygienist on my regular visits and also at times of emergency treatment.

I have used Durban for many years and have always been totally satisfied

the efficient and caring way in which I am always treated when I visit Durban.

Both my children have been patients of Ashley and he has always been so kind, informative and friendly.

Previous bad experience with other dentists. This experience with my new dentist was totally different and corrected a previously poor treatment.

Good dentist

They are patient and understanding of nervous patients

Everyone very kind and spent time to explain things to me.I would not want to change my dentist or hygienist.They are both lovely

It did feel as though, they did put their patients and their needs first, which was very refreshing.

well just got the appointments on my days and dentist was ill they called me and changed the date was easly done

Friendly staff, clean environment, good pricing / payment subscription options. Confidence in dentists and hygienists having my best interests at heart.

Polite, professional and kind

Friendly reception staff xnd and Easy to talk tooHelpful in scheduling an appointment

Easy to make an appointment, friendly reception staff, friendly and knowledgeable dentist, clean clinic. Thorough check up.

Excellent care and attitude of all staff

......

Pleasant and skilled staff with a nice environment

I am a nervous patient normally and suffer with anxiety. However, I can honestly say that since coming to Durban as a patient I feel totally at ease all of the time.

I always excellent service from Mr Sim and his technician. My teeth are now in good order following work last year.

The experience of the hygenis

Helpful staff. Clean nice setting

Friendly and courteous reception team. I had two appointments, one of which was delayed, but the Dentist and his nurse were very apologetic and made sure I was adequately compensated.

Friendly efficient professional.

The professionalism ability and personality of my dentist

Couteous, considertae, professional human!

Personal feel

Excellent dental care and customer service.

I have been using Durban for many years. The staff are always friendly and professional. I feel confident that I get the best treatment that I could get.

Friendly and caring staff information on treatment excellent this is the best Dentist I have ever been too would highly recommend to friends and family

I have been a patient at Durban for 40 years and I have always been very satisfied with all aspects of my treatment and the excellent way I have been treated by all members of the team.

I attended Durban Dental to see Dr Jacob Davidson. The reception team was very kind and welcoming. Dr Davidson was SO lovely, reassuring and attentive. Explained everything very well and easy on the eyes too Definitely be returning!

Dentist listens carefully is responsive to needs, is patient, caring and explains the treatment in detail

Efficient and friendly reception and clinicians and the ease of making appointments.

Relaxing atmosphere, pleasant staff and clinicians, very courteous, I feel that they are trying hard to do their absolute best.

Everything to a high standard

Since I have been coming to the practice I never felt scared or anxious always explaining what’s happening very happy with service you get , everybody is friendly and kind and always there to help you , I would never go anywhere else , in the past I have had bad experiences with other clinics , I would 100% recommend Durban which I have recommended several times

Excellent treatment and friendly helpful staff

Very efficient and friendly staff throughout.

I have been a patient at Durban for over 20 years and have always received a first class service.

Great staff team

Reception staff very helpful, approachable and friendly with professionalism. Ashley Sim is a fsbulous dentist, puts me at ease and explains everything and answers my questions. His nurse is calming too, as is my hygienist who does thorough job. This little team always on time. I would be highly upset if i wasnt able to have my appts with them!

I got an emergency appointment easily, my problem was rectified professionally and explained well. I was listened to and my questions answered. Reception staff as always friendly and helpful.

Friendly efficient professional and for someone that fears the dentist quite a pleasant experience all round!

My dentist and dental nurse bare the best I have ever had. although the dentist is only a few years out of university he is extremely good and always checks with senior dentists for advise if needed.The dental nurse is very polite and again experienced, I believe that she is also training to do the radiography.

I have been a patient for many years and I am very satisfied.

Honest, thorough, listen, great place for nervous patients.I thoroughly trust my dentist and hygienist

Been visiting Durban for years and see no reason to change.

The staff are always friendly, helpful and welcoming, I've always been able to book my next appoitments for days that suit me.

It’s the first practice where I don’t feel anxious before I arrive. Always put completely at ease

The staff are friendly and welcoming. I have always had great service and the dental plan is very convenient.

Whole team at Durban are excellent and the dental hygienist Anda is brilliant as is the dentist Ahmet. Reception are efficient and welcoming>

Very professional, pleasant staff

Always very friendly

Dentists are not frightening

Very friendly but efficient staff throughout the practice

All good

Everyone at the practice is really patient-focussed and helpful.

Good work helpful staff location Habit

Staff are always friendly and reassuring. They feel like family.

All good just seems to be getting more and more expensive

The hygienist was very competent and concerned for the health of my teeth/gums. She gave me sensible advice and was polite and respectful, as well as compassionate.

Quality of care, treatment and procedure.

Durban has looked after my teeth for around 30 years. My teeth often break as a result of 1960's drill and fill.The only issue as a pensioner is the ever increasing cost.

Staff are always courteous. Both appointments ran to time. Pleased with the treatment I received

I have been with Durban for the many years since Chris Wood was an NHs Dentistand then went private. I am completely happy with Durban but the prices are tooexpensive for a pensioner. Linda

Everythng went like clockwork and there were no problems.

I visited for a routine hygiene appointment. Kate is always very friendly and efficient. Kate gives good advice on keeping my teeth clean and makes them look lovely

She explained every step of the procedure & checked frequently that I was comfortable.

Everyone was efficient and polite. The hygienist was excellent in the advice and service given

A great experience being in the hands of a professional who explained and advised as the work was accomplished.

Jacob , the dentist is very good in explaining the issues of the teeth restructures and issues. I didn’t wait long to be called in .

Friendly staff and very good with my 13 year old, very engaging with her which put her at ease.

Politeness, friendliness of everyone in the surgery. Attentiveness of dentist and assistant. Quality of care given.

On time. Friendly efficient staff. Appropriate advice given.

I feel confident that Durban dental clinic look after me and my mouth with expertise and excellence

Fantastic reception staff. New dentist Jacob amazing, very careful accurate work,

Efficient, professional and friendly treatment provided.

No problems an efficient.

Excellent treatment

Prompt appointment . Treatment and check results clearly explained

Sharon is an excellent hygienist

And a is a very skilled and competent hygienist

Very efficient service. Hygienist was friendly and helpful. Advised on protection of enamel.

Friendly, professional and polite. Thorough.

Highly professional and friendly dentist.

the appointment was for my daughter and the staff were very helpful and ensured she was comfortable and put at ease, which ensured that the check up could be completed.

Dr listened to my worries carefuly and took them seriously. I am very nervous patient. I was having root canal done and Dr and his assistant made me feel so comfortable that I no longer feel so scared going in to see the dentist! 10/10 treatment from all staff so far.

I have been attending Durban for almost 30 years now and have always felt a valued patient. My present dentist is superb having only qualified in the last 5-10 years I think. His professional manor and skill is second to none. I was treated courteously and had everything explained to me as the procedure went along. My comfort was kept at the forefront throughout.

I have been using Durban for over 30 years and have always been very satisfied with the service

Dentist is so efficient,kind & confident, responsive to my anxiety when having any treatment

All was straight forward and efficient.

Very pleasant clinician. Explained the procedure thoroughly and checked I was ok throughout.

Durban Dental are always very friendly, helpful and accommodating. So pleased they are my local dentist.

I presented with a broken crown. I am happy that this will be repaired within the next month.

For the last 25 years I have been seeing the same hygienist and I’m extremely happy with my treatment.

I expected an extraction and it was done very efficiently and painlessly. No problems.

Great team, great service.

Very friendly helpful staff clear costing, great treatment throughout my needs

Ahmet was, as always, superb. Very efficient and speedy.

I had a Hygienist appointment which was excellent and a dental check up- also very good.I think the Hygienist and Dentist and nurse I see are EXCELLENT- many thanks

It was quick and efficient. My daughter attended too, we didn’t have to wait too long and were dealt with very professionally and courteously, as we always are.

Treatment was thorough and professional.Appointment was ķept to time.

I was totally at ease with the procedure and the professionalism of the Team

All good as before

Everything from check in to treatment was excellent

Dr Sim is the best dentist I have ever had. Thorough and gentle, he communicates everything he is going to do. Brilliant.

The hygienist was very professional and gentle but thorough

Staff and dentist professional kind and caring

As always I experienced an excellent service, staff very helpful and friendly a relaxed setting at the dental surgery.

Efficient and effective treatment from a dentist who knew me and had my previous records on hand to consult

Staff friendly and helpful...explain treatment clearlySpecial mention to reception ...always welcoming

Staff always very pleasant and respectful.Considerate throughout treatment. Communicate throughout treatment.Cleanliness of a high standard.

I am a long term patient at this practice due to the level of expertise and understanding shown by the staff and dentist.

It was everything expected of a well organised, respected dental surgery with excellent staff at all levels.

Great care

On time and X-rays completed painlessly and quickly.

Cleanliness of surgery all staff very pleasant

Did the job in fair time.

I am well known to the Staff having been a patient for 40 years.The service is reassuringly predictable as is the environment of the waiting room and the surgery.

Very friendly and efficient practice

My treatment was carefully and expertly handled

Prompt treatment, very easy to make an appointment, everything explained. When I took a friend-friend to the clinic the first time, I asked to join as a patient; I was in the chair 20 seconds later!

Very friendly helpful staff. Dentist explained in depth treatment available & recommendations. Appointment arranged quickly & efficiently

Meeting with hygienist and dentist went smoothly. Reception were helpful and polite.

I was feeling very anxious and the dentist and nurse were very kind and supportive. They explained the process and reassured me. I did not suffer any pain and they took the time do describe the after care.

Professional, friendly, efficient service from everyone at the clinic.

Everything was completed as expected, only slightly late being seen but this was apologised for.

firstly this was a last minute appointment as my tooth broke the day before and they were able to squeeze me in the next very next morning, this was my 1st time with a new dentist. both dentist and nurse were both lovely and helped me feel very relaxed with excellent bedside manner.

The appointment was part of a schedule for dental implants and involved 3d X-ray and impressions. My dentist is highly professional, kind and puts me at ease during the whole process.

I have been going to Durban for years and it has consistently been a very good experience and very friendly staff. In fact, it is so good that i look forward to my appointments every time.

Everything to my satisfaction

All round excellent

The visit was agreeable and professional in all respects. The attention to cleanliness was exemplary. Everyone of the staff were friendly and welcoming at all times.

From arriving to leaving I was made to feel valued, every thing ran smoothly and none of the staff seemed stressed, when talking to them they made eye contact and there communication skills were excellent, the dentist I felt confident in and is work I’m so impressed with.

Service is always good and staff are excellent, happy with the surgery.

The reason why I am highly satisfied with the dental treatment is because my dentist takes time to explain everything, is gentle, thorough, patient and understanding.

On time, helpful and supportive approach. My son was treated with kindness.

Very polite and professional receptionists followed by precise explanations as to what dental work I will require in the future.

Ashley is wonderful with my son. Listens with genuine interest, engages o his level

The staff were friendly, professional and helpful

The staff at Durban are excellent. They are friendly, professional, thoughtful and knowledgeable. The surgery is clean, the treatments are modern and painless, the advice is considered and I feel safe and cared for.

Staff, dental and front of house, are always friendly and approachable. Comfy, clean and inviting waiting area. Easy parking. Would highly recommend this practice to all.

A regular clean performed efficiently.

Everything was highly professional, showing care and attention.

Was very thorough

Friendly welcoming member of staff listening to my queries

Great service

Very quick and informative check up, no problems.

Prompt, on-time appointment and very friendly and able hygienist who offered appropriate advice.

Good communication about why extraction may need to happen, but given choice to go with it or not. Straight forward process and tooth was out quicker than expected. Time was taken to make sure bleeding had eased before leaving the dental practice.

Efficient, professional and friendly treatment and advice

Everything, from the moment you enter the practice is first class

Every thing was as expected, friendly, everything explained, care taken, clean premises etc.

The staff are always friendly, my hygienist appointment was running late so they were able to have my check-up first (which was initially due afterwards) so which was good and as always very happy with the service.

Professional polite and efficient

Long-standing client. Always happy with the service I have received from Durban .

Staff are all nice and my dentists is lovely - always helpful and friendly.

First check up with Ahmet and a highly professional dentist. Regular appointment with Anda always excellent.

Best dentist I have ever had

Pleasant individuals plus attentive and kindly treatment make for a happy experience.

Was v nervous about my wisdom tooth extraction but dentist and nurse were superb. Seen on time, not rushed at all and full aftercare advice given. Everyone friendly, professional and caring.

Excellent help from reception. Efficient service from dentist and nurse. All staff very friendly and helpful

Each stage of the procedure was explained clearly and ensured that I was comfortable and in no pain.

I have been coming here for many years and have always received excellent service. Have never had an issue. Hygienist and dentist are really nice. I would recommend Durban to anyone

Durban staff are always lovely and helpful, the dentistry always of a high standard as is the cleanliness.Both dentist and nurse discuss the procedure and are very caring.

All good

I was very anxious about having the extraction but always made to feel comfortable at durban. Can not fault the team they are excellent and offer a excellent service. I am pleased I am a patient with durban.

Quick efficient treatment, good availability of appointments.

It was complicated filling to be done, but done to a very high standard with the Dentist explaining the process every step of the way and very professionally done.I had full confidence in the dentist and the dental Nurse

I think the hygiene appt with the hygienist was brilliant - she gets my teeth looking wonderful and is sensitive to my meds plus listened to my concerns.

My work is very near and the whole team are very good and look after my needs as necessary

I found the dentist who treated me, Jacob Davidson, to be very skilled and careful and explained what he was doing as the treatment progressed. The dental nurse was also very attentive.

It was a routine appointment and treatment was thorough with a pleasant and professional member of the team who is most helpful.

Tooth extraction was painless and very quick. I was actually waiting for the painful procedure but it was over within minutes without any pain .

I came for a check and was happy that my problem was solved at once, saved me coming again. Teeth feel good and secure after.

All staff very cheerful and helpful and everyone knows what they are doing

N/a

Receptionists excellent service. Caring attitude of hygienist.

I felt the dentist knew how nervous I was and took this into account with my treatment

Everything was high standard!!

knwing I was very n ervous after bad experiences with a different dentist, great care was taken during my appointment.

The overall experience including hygiene and reception couldn't have been bettered. You have a first rate team and over the years I have recommended the practice on a number of occasions.

Fantastic team, who were friendly and professional. The appointment didn't feel rushed. I felt listened to and valued.

Clinician explained what was happening at every stage of the treatment

Excellent treatment as always.

Excellent treatment couldn't fault it.

Easy to make an appointment, clinic was spotless, reception staff and dentist were really friendly.

All my treatment progressed well without any problems or any pain whatsoever. My dentist explained everything he was going to do as the treatment progressed. I am completely satisfied with my treatment.

This is an excellent dental clinic. All the staff are experienced, qualified and helpful. They are always friendly and seek to put patients at ease. The premises themselves reflect this, being well laid out in an attractive garden setting, with comfortable seats, together with decor and fitments designed to aid relaxation. I have come here for many years and will continue to do so, and always highly recommend Durban and its staff.

Friendly team on the front desk, which is massively important. Polite and courteous dentist and dental nurse. Slight delay waiting, but not a problem.

My dentist was friendly, responsive and competent. The issues found were clearly explained, and I was not offered more treatment than was necessary.

Don’t feel like a patient more like a friend all staff caring and friendly making you feel very comfortable

Staff always helpful and have patients needs at hand

The atmosphere at the surgery is very professional and yet relaxed. Good to see the reception screens finally gone! Kate the hygienist is brilliant. Nice and easy parking too!

I have been treated by the same hygienist for over 20 years and I have such faith in her treatment.

I was treated with courtesy and efficientsy by all members of the team.

The staff are always very friendly and make it a pleasure to go to the dentist even my children enjoy going.

Everything from receptionists to Hygienist and the dentist was first class.

Friendly staff, encouraging helpful

Very efficient and well explain d

The dentist was informative and friendly.

Very happy with my treatment and lovely staff all round.

Appointment started on time. Professional approach by the clinician. Felt safe. Didn’t last too long. Good personal skills of both the clinician and nurse. Fixed the problem. Confident in the outcome.

Dentist understood exactly what I required (before travelling) and did exactly that.

Friendly, professional, punctual; I felt that they knew what they were doing and had my best interests at heart ie I was able to trust their actions etc

I have used Durban Dental Centre since 1994 and have always been happy with the care and attention given by the staff

No reason to be dissatisfied.

The dentist and the hygienist were on time, no stress. They explained what they were doing.

Durban is a very nice, friendly surgery. All staff are professional, courteous and helpful

I haven't been to the dentist for years due to poor care in the past. I felt very comfortable having the work carried out at Durban / Rebecca

A new dentist who was sensitive to my needs and had read my notes from my previous dentist

I had an emergency appointment as I was in a lot of pain. The main part of the root canal treatment was carried out....extremely painful of course but well done with a caring Dentist and nurse.

Everything one expects from a checkup was done expertly and explained very well.

Nice place to go, everyone very good and very happy with my dentist

The treatment was precise and successful. Checked later with x-ray to make sure it was OK. The most sensitive manipulation for me and I had no problem with it! I am confident that any problem will be spotted an solved.

.....

VERY HAPPY. ASH WAS CLEAR WITH WHAT WAS NEEDED ETC.

Both my appointments on this occasion met my expectations and requirements. Friendly staff.

Good service, on time and friendly staff

Anda has been my hygienist for over 20 years. She is thorough, reassuring and professional. I cannot rate her highly enough. The reception staff are welcoming professional and conscientious. The surgery is spotless and the waiting time is negligible to zero.

Very happy with both Ahmet and Sharon

Being nervous, as a patient, I felt very at ease. Everything was explained and I was happy with the experience

Professional and approachable

My dentist Ashley Sim and his assistant are excellent team. They explain what is going to happen throughout the procedure. I am a very nervous patient so this is very important to me. The procedures I have had with Ashley have always been successful unlike with other practices.

Very friendly and excellent service

I have been a patient of the practice since I moved to Crowborough in 1964 so clearly I have been satisfied with the service and treatment given to me.

Polite and professional.

Anda is a very experienced Hygienist and goes out of her way to put you at ease. Very pleased with the service.

Fantastic service and quality of work, Ahmet is fab to deal with. Would highly recommend them to anyone.

As usual, I did not have to wait more than a few minutes. My treatment was carried out with every action explained. I will continue to use this dental surgery as long as I can get there, I have been going there for the past 50 years and never had a complaint.

My clinician is highly professional and caring, I feel reassured by his caring attitude and the sharing of information relating to my treatment.

Excellent service, very professional and pleasant. Would recommend.

Very good treatment.

Everyone from reception staff to the dentist were so helpful and understanding

I felt the reception staff where open and friendly. I had to reschedule my appoimnet and they whwre very accomadating. I felt Dr Simm was very clear with his communication. I felt relaxed with both Dr Simms and the dental assistant that was also present.

The appointment time was on schedule. The clinician as always was friendly but professional. I was kept informed of future needs. The reception staff were courteous and welcoming

Very clear explanation of the problem and two solutions offered. Quick and effective treatment too.

Personalised, effective, friendly

Wonderful treatment

My teeth needed a clean up, and it was as easy and enjoyable an experience as possible, thank you

Following a bad experience at a dentist years ago, I have not been since. The team at Durban were wonderful - from the first phone call, right through to appointment and checking out. Thank you!

All the time my treatment was taking place, everything was being explained. I was regularly asked if I was OK and happy to continue.

Everyone is very poite and caring. All the treatments very well explained

Extremely satisfied with entire process.

Professional as always from Ashley

We were listed to and not rushed.

Great experience, kond, polite and knowledgable staff. I have an NHS dentist but if I need to have more private treatment I’ll defiantly be back

Have attended this practice and the early dentists (the Blighs) all my life so now over 70years and have never had a complaint with such excellent service from the hygienists and dentists.

The staff are empathetic and properly trained at every level. Appointments run on time. The surgery is clean and covid-aware. Appointments are booked easily, there is a waiting list for patients whose appointments are scheduled later than they would choose and checkout is simple and efficient. Visiting the dentist is historically a traumatic experience and all the staff at Durban go out of their way to reduce that trauma.

The Reception team was so helpful at arranging subsequent appointments, not just for me, but for the rest of my family, too. My hygienist was as always thorough, efficient and sensitive to my needs.

Always brilliant! Wouldnt go anywhere else.

All staff were friendly and carried out their tasks efficiently

The quality of care was excellent

Great service and didn’t have to wait very long. The staff were friendly and helpful. Treatment options were explained to me clearly and I came away clear with future treatment.

As always I found my treatment to be carried out professionally. Each stage was fully explained and efficiently delivered in a personable manner.

My hygienist is always very professional and friendly. She spends a lot of time explaining what needs to be done and I’m always pleased with the result.

Ashley is very pleasant and effeciently gets on with it.

I was in trouble with an abscess under a crown.I had an energy appointment the same day I called and got treated. I can ask for no more.

the hygienist communicated what she was doing, cleaned my teeth well and advised me on how to care for my teeth.

Kate, the hygienist is always professional and a high standard of cleanliness.Always on time but never rushes and always helpful with advice.

Ashley is always so helpful and clear with what he is saying and what needs to be done (if anything). He also appreciates the cost of things and explains that if it’s not viable financially at this time, it can wait (he will also say if it can’t wait). Overall just very clear and concise

Already stated by positive comments

Excellent treatment by hygienist Christine

Always feel valued as a client and my Dentist is very thorough, considerate and attentive.Having suffered for many years at the hands of others my time with Durban has always filled me with confidence.

Very happy with the whole experience. Very efficient.

Very professional team that give very professional care!

Totally satisfied

Good, friendly treatment as always.

Nice, warm and friendly welcome.Excellent treatment from Hygienist and always tips on how to clean the teeth better.Highly professional and yet friendly Dentist. Explains everything clearly.Checks on my general health too as I have underlying problems.An enjoyable appointment with both!

Exceptional dentist Ashley is so very knowledgeable, and always has time to discuss and let you understand what he is doing.

I always go to this Dental practice for all my needs and have always found all the team members very friendly and professional. Totally satisfied

Everything was perfect

Always great service

Efficient, helpful and kind staff

Pleasant reception staff. Love Anda always puts me at ease. Rebecca was great explained a lot of things to me.

First appointments since COVID, and needed to see a new dentist. He was excellent and explained everything he was about to do and any concerns that he had.Followed this with a visit to the hygenist (who I would normally see every 4 months) and she was brilliant and thorough. Caught up as best she could this time.Scheduled further appointments for both - get back into normal cycle.

I’m a very nervous dental patient but dentist and nurse were brilliant at explaining and reassuring me.

I rang for an appointment the receptionist was very helpfulThe appointment with Ashley and Kirsty was very professional and as a nervous patient they always try very hard to accommodate this

The staff are friendly, the dental practice is very clean and tidy. The Clinician was very knowledgeable and explained everything clearly to me. I felt I was treated with respect and dignity.

Sharon is an amazing hygienist and was vert thorough. The whole team are very professional and friendly.

Hygienist makes me feel very comfortable and the procedure is also stress free and gentle.

Staff are happy to help, the appointments are always on time and the reception staff make it easy to book my next appointments.

It was an emergency; Rebecca kindly saw me during her lunch break. The original filling applied during the appointment wouldn’t adhere so she used a different material which worked well.

Expertly handled with detailed explanation and consideration from both dentist and dental nurse.

Always polite friendly staff from reception to dentist and hygienist, thank you.

Have been with the practice for over 50 years and always had excellent service and attention.

The Clinic was very clean and relaxing and the staff patient and very professional.

Expectations fully met.

I not only got a treatment I needed for a long while, but was also suggested it whereas I had no idea it was feasible. I feel much better afterwards and the serious concern I had before is gone.

Ashley is brilliant. Calm and professional advice and care.

Always efficient and on time - first visit with the new dentist as Murshid has moved on

The most friendly staff I have ever met kind and caring especially Millie the dentist nurse and sure it would 100% recommend it to any person for a brilliant

Lovely staff and confident in treatment received. Clean and calm surroundings

Relaxed during my visit to Durban, and will be hoping to complete my treatment next month.

Ahmed is always welcoming and professional , and on this occasion got down to the level of the 2 yr old boy and was not scary but friendly. The child opened his mouth and showed no fear and was never uncomfortable.

Friendly people, my hygienist it’s so kind, patient and she’s doing a great job

Always very efficient. Very clean premises, recently decorated I believe. Hygienist is always friendly efficient and helpful. New dentist to me as existing dentist left.again very efficient, friendly and helpful.

I have been a patient for many years and have always been very pleased with the treatment received

All went well. As usual

Polite, no waiting time. And very friendly

Lovely staff making the dentist visit much more pleasant