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Ben's experience at our practice

Ben had not been to the dentist for some time and had put off the event given everything seemed fine with his teeth. After 3 years of neglect, Ben decided he must visit the dentist and decided to book his first Dental health assessment with us at Durban Dental Centre.

What we did

Ben had a Full Dental health assessment for 30 minutes where the dentist charted each tooth on our state of the art software system and used X-Rays to understand the condition of Ben's oral health. A full smile check was also conducted to ensure we understand what Ben wanted to achieve in the short and long term as well as how we can help keep his teeth healthy for life.

Outcome

Ben had a full review and needed no treatment! He no longer felt nervous about future appointments because of his positive experience and immediately booked another Dental health assessment for 6 months, as advised by his dentist.

Ben's story

"I hadn't gone for a check-up in more than 3 years. I kept saying I needed to, but why go if there's nothing wrong? I had no sensitivity or spotting but I thought I should 'go!', so I did! I came in to have a Dental Health check along with a scale and polish with the Hygienist. I enjoyed the experience! Not many people would say that about the dentist, especially me! My dentist at Durban Dental Centre was excellent, he was very pleasant and after my check I was informed no treatment was needed. Everyone at Durban Dental Centre made me feel at ease. Once home I immediately recommended Durban Dental Centre to my friend who also hasn't been to the dentist for ages!"

Stay inspired with regular visits

After each visit to Durban Dental Centre we like to book the next visit in our diary. We know how busy life can become, and so we want to help our patients by scheduling your visits early and offering free email and SMS reminders (or post and telephone if you prefer). This way you get to look and feel good all year round and not be surprised with any big treatment requirements.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Durban Dental Centre. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

829 Reviews

5.0

25th January 2025

Courteous and friendly reception team. Years of experience with Dental Hygienist so virtually a friend! Dentist attention to detail second to none. Have been at Durban since 1970.

24th January 2025

Ahmed is an amazing dentist I always feel so safe with him and with my daughter too. I’ve had some major treatments under his care and I can highly recommend him esp if you are nervous patient. The reception team are exceptional and balance efficient service with warmth, humour and kindness

24th January 2025

It's local, convenient and I can always get an appointment when needed. I feel the team look after my needs.

24th January 2025

From Reception staff to the Dentist to the hygienist all are excellent

23rd January 2025

I have been visiting Durban for many years and have always received excellent service. Ashley and Christine always deal with me in a friendly and professional way. The receptionist staff are always friendly and helpful. Many thanks as always

17th January 2025

Simply I have nothing negative to say about the dental practice. The environment, the ladies on the reception and especially Anda, are simply fabulous…

17th January 2025

I am aways treated kindly by Ashley and Sharon Any tome I need anything done its done well. I find them both very personable and I would highly recommend them. Their nurse is also very pleasant. Also the receptionists are good too.

17th January 2025

My dentist and my hygienist are both experienced, knowledgable and above all listen to my questions and answer clearly.I am very impressed with their ability.The reception staff are always very helpful.This is an excellent dental practice

16th January 2025

I have recommended people in the past who have been extremely satisfied with the practice and treatment carried out by Ashley and the practice. I myself have always been impressed with the highly professional service given by both Ashly and Kate, who have treated me since they first started at the Durban Dental Centre. Which is quite a few of the 44 years I have attended the practice.

9th January 2025

From the wonderful and friendly always smiling reception team , right through to the dentist and nurse Durban is the best practice in crowborough I always recommend anyone who asks about a dental practice .

9th January 2025

Ashley and Kirsty are the best team who deliver an exceptional service. We always feel well informed and looked after. I would definitely recommend a visit!

27th December 2024

Have been a client since I was a teenager, so I’m unlikely to change now!

19th December 2024

A very professional service and made to feel at ease throughout

19th December 2024

My experience at Durban was friendly, professional & helpful.

19th December 2024

Great dental practice from arrival at reception to hygiene treatment and dental check up - great staff. I have been going to Durban dental practice since 1980.

19th December 2024

Always pleased with the service received

18th December 2024

All staff very kind especially Ashley.He really is a very special dentist

11th December 2024

have been with Durban for many years and never had a problem.

10th December 2024

Friendly and professional staff - good appointment times and short waiting time. Monthly payment plan is very helpful too. Overall cost is reasonable in any case

10th December 2024

Everyone was helpful and kind. My dentist Ashley Sim is brilliant..so kind , gentle an£ efficient.

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