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Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Durban Dental Centre. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Durban Dental Centre for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01892 652377 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Durban Dental Centre.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Durban Dental Centre. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

817 Reviews

5.0

19th December 2024

A very professional service and made to feel at ease throughout

19th December 2024

My experience at Durban was friendly, professional & helpful.

19th December 2024

Great dental practice from arrival at reception to hygiene treatment and dental check up - great staff. I have been going to Durban dental practice since 1980.

19th December 2024

Always pleased with the service received

18th December 2024

All staff very kind especially Ashley.He really is a very special dentist

11th December 2024

have been with Durban for many years and never had a problem.

10th December 2024

Friendly and professional staff - good appointment times and short waiting time. Monthly payment plan is very helpful too. Overall cost is reasonable in any case

10th December 2024

Everyone was helpful and kind. My dentist Ashley Sim is brilliant..so kind , gentle an£ efficient.

8th December 2024

The really competent friendly Ashley

7th December 2024

I’ve had a bad experience with another practice which left me in terrible pain for couple of weeks following treatment although they knew there was a problem. I’d contacted Durban out of desperation. I was seen quickly and interim treatment started. It felt very professional and calm. I felt in good hands. I didn’t return to the previous practice. The Hygienist at Durban really reassures me through out the treatment. Checking I’m ok. Telling me the next step. Just that interaction helps me relax and feel comfortable.

6th December 2024

I am always overwhelmed by the kindness and sensitivity of the team. I know I'm going to be getting the best treatment money can buy.

6th December 2024

It’s always has been very professional

6th December 2024

Great, friendly staff. Ability to nervously patient at ease.

4th December 2024

Ashley and his team have been amazing. Over the last few years I have had a lot of work done. Considering what was done suffered no pain or aching jaw afterwards.

2nd December 2024

All staff are friendly, efficient, and explain what they are doing. If further treatment us required then it is fully explained why. Costs of future treatments are provided. Reception make booking in, paying and making next appointment easy. They try to a accommodate your requirements.

29th November 2024

Because I have been going there since it started and I would never go anywhere else.

29th November 2024

Good treatments. Professional environment.

29th November 2024

A very professional team look after you from the moment you inform the receptionist of your arrival to the time you leave

29th November 2024

A good experience all round

PT

Paul Toben

Great Team at Durban Dental Centre! Always impressed with all the staff at my Dentist. From the smiling welcome every-time I go, to the great care and attention from my Dentist, Dental Nurse and Hygienist. Latest visit was for two fillings, something I’ve not had for probably 40 years. Minimal pain, explained what was being done, constantly checked I was okay, and the end result is great. Thank you!

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